APA

Mokha Anupreet Kaur Au.; Pushpender Gu, University of Delhi. Faculty of Commerce and Business. Department of Commerce, . (2021). Impact of electronic customer relationship management (E-CRM) on customer loyalty in relation to customer experience and customer satisfaction in the banking industry. : .

Chicago

Mokha Anupreet Kaur Au.; Pushpender Gu, University of Delhi. Faculty of Commerce and Business. Department of Commerce, . 2021. Impact of electronic customer relationship management (E-CRM) on customer loyalty in relation to customer experience and customer satisfaction in the banking industry. : .

Harvard

Mokha Anupreet Kaur Au.; Pushpender Gu, University of Delhi. Faculty of Commerce and Business. Department of Commerce, . (2021). Impact of electronic customer relationship management (E-CRM) on customer loyalty in relation to customer experience and customer satisfaction in the banking industry. : .

MLA

Mokha Anupreet Kaur Au.; Pushpender Gu, University of Delhi. Faculty of Commerce and Business. Department of Commerce, . Impact of electronic customer relationship management (E-CRM) on customer loyalty in relation to customer experience and customer satisfaction in the banking industry. : . 2021.