Services marketing Integrating customer focus across the firm.

By:

Zeithaml, Valarie A

Contributor(s):

Bitner, Mary Jo
GREMBLER Dwayne D

Material type:

TextLanguage: English Publication details: New Delhi McGraw Hill Education 2013Edition: 6thDescription: xxxii, 711 p. includes bibliographical references and indexISBN:

9781259026812

Subject(s):

Commerce

Other classification:

X9(Y): 51 N6;Q3/TD

Item type:

Textbook

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 1 )
Comments ( 0 )

Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textbook	Ratan Tata Library	Ratan Tata Library			X9(Y):51 N6;Q3/TD (Browse shelf(Opens below))					Available			RT1461202 Tex

There are no comments on this title.

to post a comment.

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)