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Measuring and improving productivity in services Issues,strategies and challenges

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TextLanguage: English Series: Services,economy and innovationPublication details: Cheltenham Edward Elgar 2008Description: xiv,246p cmSubject(s):

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Textual

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textual	South Campus Library	South Campus Library			X9(Y):77.1'P P8 (Browse shelf(Opens below))					Available			SC1307970

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