It's all about service : how to lead your people to care for your customers Pelletier R
Material type:
TextLanguage: English Publication details: New York New York, John Wiley 2005Description: 232pISBN: - 0-471-71675-8
- X:51 P5
Textbook
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Textbook
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Faculty of Management Library | Faculty of Management Library | X:51 P5 (Browse shelf(Opens below)) | Available | ML1349138 |
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