Global call centers : achieving outstanding customers services across cultures & time zones Grandered E
By: Material type:
TextLanguage: English Publication details: Boston Boston, Nicholas Brealey International 2005Description: 206pISBN: - 1-904838-03-0
- X:51 P5
Textbook
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Faculty of Management Library | Faculty of Management Library | X:51 P5 (Browse shelf(Opens below)) | Available | ML1349134 |
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Global call centers : achieving outstanding customers services across cultures & time zones
APA
Grandered E, . (2005). Global call centers : achieving outstanding customers services across cultures & time zones. Boston: Boston, Nicholas Brealey International.
Chicago
Grandered E, . 2005. Global call centers : achieving outstanding customers services across cultures & time zones. Boston: Boston, Nicholas Brealey International.
Harvard
Grandered E, . (2005). Global call centers : achieving outstanding customers services across cultures & time zones. Boston: Boston, Nicholas Brealey International.
MLA
Grandered E, . Global call centers : achieving outstanding customers services across cultures & time zones. Boston: Boston, Nicholas Brealey International. 2005.
