Consumer behaviour
Material type:
TextPublication details: New Delhi Sage 2023Edition: 5thDescription: xxiii, 584 p. Includes bibliographical reference and indexISBN: - 9781529754063
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Ratan Tata Library | Ratan Tata Library | Available | RT1528525 |
Consumer behavior is the study of how individuals and groups select, purchase, use, and dispose of goods, services, ideas, and experiences to satisfy their needs and wants. It is a multi-stage process influenced by psychological, personal, and social factors, such as emotions, culture, personal values, and marketing efforts. Understanding consumer behavior is crucial for businesses to develop effective marketing strategies.
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