000 00684nam a2200253Ia 4500
003 OSt
005 20220918163929.0
006 a|||||r|||| 00| 0
007 ta
008 220917b |||||||| |||| 00| 0 eng d
020 _a033372450X
024 _a11,922
037 _cTextual
040 _aARTS
_cARTS
_beng
041 _2eng
_aeng
082 _a2:7, N8 (2D)
100 _aJackson Ivan F
_916052
245 0 _aInformation systems
_bThe customer service focus.
260 _aHampsjire
_c1998
300 _aix,307p
_ccm.
650 _aINFORMATION SYSTEMS; LIBRARY SCIENCE
_916053
942 _h2:7, N8 (2D)
_cTEXL
_2CC
999 _c122161
_d122161