000 00470nam a2200169Ia 4500
005 20250326130642.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:74 Q2
_qFMSL
100 _aFrei F
_9741044
245 0 _aUncommon service
_cFrei F; Morriss A
260 _aBoston
_bBoston, Harvard Business Review
_c2012
942 _cTB
_hX:74 Q2
999 _c1283484
_d1283484