000 00511nam a2200169Ia 4500
005 20250326130652.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 Q2
_qFMSL
100 _aLee B
245 0 _aHidden wealth of customers: realizing the untapped value of your most important asset
_cLee B
260 _aBoston
_bBoston, Harvard Business
_c2012
942 _cTB
_hX:51 Q2
999 _c1283574
_d1283574