| 000 | 00581nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20250326130929.0 | ||
| 008 | 250326s9999 xx 000 0 und d | ||
| 020 | _a81-7808-223-3 | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
||
| 041 |
_aeng _2eng |
||
| 084 |
_aX:51 P0 _qFMSL |
||
| 100 |
_aNulman P R _9741761 |
||
| 245 | 0 |
_aJust Say Yes!: extreme customer service... how to give it!, how to get it! _cNulman P R |
|
| 260 |
_aNew Delhi _bNew Delhi, Addison Wesley Longman _c2000 |
||
| 300 | _a190p | ||
| 942 |
_cTB _hX:51 P0 |
||
| 999 |
_c1284743 _d1284743 |
||