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005 20250326130929.0
008 250326s9999 xx 000 0 und d
020 _a3-540-66942-6
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P0;1
_qFMSL
100 _aThurau T H
_9741763
245 0 _aRelationshiip Marketing: gaining competitive advantage through customer satisfaction and customer retention
_cThurau T H; Hansen U
260 _aNew York
_bNew York, Springer
_c2000
300 _a459p
942 _cTB
_hX:51 P0;1
999 _c1284746
_d1284746