000 00595nam a2200193Ia 4500
005 20250326140346.0
008 250326s9999 xx 000 0 und d
020 _a0-470-83161-8
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P2
_qFMSL
100 _aBrown S A
_9735147
245 0 _aPerformance Driven CRM:How to Make Your Customer Relationship Management Vision a Reality
_cBrown S A; Gulycz M
260 _aOntario
_bOntario, John Wiley & Sons
_c2002
300 _a272p
942 _cTB
_hX:51 P2
999 _c1285415
_d1285415