000 00612nam a2200193Ia 4500
005 20250326140809.0
008 250326s9999 xx 000 0 und d
020 _a0-07-043504-9
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P1
_qFMSL
100 _aSheth J N
_9371271
245 0 _aCustomer relationship management: Emerging concepts, tools and applications
_cSheth J N And Others
260 _aNew Delhi
_bNew Delhi, Tata McGraw-Hill Publishing Company Limited
_c2001
300 _a544p
942 _cTB
_hX:51 P1
999 _c1287328
_d1287328