| 000 | 00575nam a2200181Ia 4500 | ||
|---|---|---|---|
| 005 | 20250326141046.0 | ||
| 008 | 250326s9999 xx 000 0 und d | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
||
| 041 |
_aeng _2eng |
||
| 084 |
_aX:512 N5 _qFMSL |
||
| 100 |
_aWellington P _9743606 |
||
| 245 | 0 |
_aKaizen strategies for customer care: How to create a powerful customer -care program- and make it work _cWellington P |
|
| 260 |
_aLondon _bLondon, Pitmen Publishing _c1995 |
||
| 300 | _a239p | ||
| 942 |
_cTB _hX:512 N5 |
||
| 999 |
_c1288512 _d1288512 |
||