000 00569nam a2200193Ia 4500
005 20250326141139.0
008 250326s9999 xx 000 0 und d
020 _a0-13-438474-1
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:8y7 N6
_qFMSL
100 _aAnton J
_9743831
245 0 _aCustomer relationship management: making hard decision with soft numbers
_cAnton J
260 _aNew Jersey
_bNew Jersey, Prentice-Hall
_c1996
300 _a151p
942 _cTB
_hX:8y7 N6
999 _c1288924
_d1288924