| 000 | 00525nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20250326141333.0 | ||
| 008 | 250326s9999 xx 000 0 und d | ||
| 020 | _a0-566-08205-5 | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
||
| 041 |
_aeng _2eng |
||
| 084 |
_aX:51 P0 _qFMSL |
||
| 100 |
_aRoberts-phelps G _9744221 |
||
| 245 | 0 |
_aCustomer service games for training _cRoberts-phelps G |
|
| 260 |
_aUSA _bUSA, Gower _c2000 |
||
| 300 | _a171p | ||
| 942 |
_cTB _hX:51 P0 |
||
| 999 |
_c1289841 _d1289841 |
||