000 00515nam a2200181Ia 4500
005 20250326141508.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _qFMSL
100 _aBrown S W
_9741725
245 0 _aService quality ; Multidisciplinary and multinational perspective
_cBrown S W
260 _aLexingtonLexington
_bLexingtonLexington, Books
_c1991
300 _a368p
942 _cTB
999 _c1290571
_d1290571