000 00619nam a2200193Ia 4500
005 20250326142511.0
008 250326s9999 xx 000 0 und d
020 _a1-57444-240-6
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:321:(SNI) N9
_qFMSL
100 _aWeinstein Art
_9746167
245 0 _aDesiging & delivering superior customer value: concepts,cases and applications
_cWeinstein Art; Johnson William C.
260 _aLondon
_bLondon, St. Lucie Press
_c1999
300 _axii,388
942 _cTB
_hX:321:(SNI) N9
999 _c1295326
_d1295326