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_aeng _2eng |
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| 100 | _aFitzsimmons Mona J | ||
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_aService Management : Operations,Strategy,and Info. and Tech. _cFitzsimmons Mona J; Fitzsimmons James A |
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_aSingapore _bSingapore, MacGraw-Hill _c2001 |
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_cTB _hX8(A):8 P0 |
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_c1297074 _d1297074 |
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