000 00576nam a2200193Ia 4500
005 20250326142927.0
008 250326s9999 xx 000 0 und d
020 _a1-57820-102-0
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51g P2 (R)
_qFMSL
100 _aReynolds J
_9742140
245 0 _aPractical Guide to CRM: building more profitable customer relationships
_cReynolds J
260 _aNew York
_bNew York, CMP Books
_c2002
300 _a285p
942 _cTB
_hX:51g P2 (R)
999 _c1297307
_d1297307