| 000 | 00560nam a2200181Ia 4500 | ||
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| 005 | 20250326143205.0 | ||
| 008 | 250326s9999 xx 000 0 und d | ||
| 037 | _aTextbook | ||
| 040 |
_aFMSL _beng _cFMSL |
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| 041 |
_aeng _2eng |
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_aXobD658(2:55) P2 _qFMSL |
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| 100 |
_aMuther A _9742167 |
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| 245 | 0 |
_aCustomer relationship management : Electronic customer care in the New Economy _cMuther A |
|
| 260 |
_aNew York _bNew York, Springer _c2002 |
||
| 300 | _a137p | ||
| 942 |
_cTB _hXobD658(2:55) P2 |
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| 999 |
_c1298516 _d1298516 |
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