000 00478nam a2200181Ia 4500
005 20250326143224.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P3
_qFMSL
100 _aKincaid J W
_9747653
245 0 _aCustomer relationship management
_cKincaid J W
260 _aN
_bN, J PTR
_c2003
300 _a480p
942 _cTB
_hX:51 P3
999 _c1298662
_d1298662