000 00549nam a2200193Ia 4500
005 20250326143449.0
008 250326s9999 xx 000 0 und d
020 _a0-7890-1945-0
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P4
_qFMSL
100 _aIyer G R
_9748056
245 0 _aCustomer relationship management in electronic markets
_cIyer G R; Bejou D
260 _aNew York
_bNew York, Haworth
_c2004
300 _a113p
942 _cTB
_hX:51 P4
999 _c1299665
_d1299665