000 00584nam a2200193Ia 4500
005 20250326143634.0
008 250326s9999 xx 000 0 und d
020 _a81-7649-360-0
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:512 P3
_qFMSL
100 _aRoberts-phelps G
_9744221
245 0 _aCustomer relationship management : how to turn a good business into a great one!
_cRoberts-phelps G
260 _aNew Delhi
_bNew Delhi, Viva
_c2003
300 _a230p
942 _cTB
_hX:512 P3
999 _c1300390
_d1300390