000 00592nam a2200193Ia 4500
005 20250326143722.0
008 250326s9999 xx 000 0 und d
020 _a0-07-060640-4
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P5
_qFMSL
100 _aUlwick A
_9748427
245 0 _aWhat customers want:Using outcome-driven innovation to create breakthrough products and service
_cUlwick A
260 _aNew Delhi
_bNew Delhi, Tata McGraw Hill
_c2005
300 _a202p
942 _cTB
_hX:51 P5
999 _c1300726
_d1300726