000 00541nam a2200181Ia 4500
005 20250326144449.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX65:7 P6
_qFMSL
100 _aHorrell E
_9749699
245 0 _aKindness revolution : company-wide culture shift that inspires phenomenal customer service
_cHorrell E
260 _aNY
_bNY, AMACOM
_c2006
365 _b1124.01
942 _cTB
_hX65:7 P6
999 _c1303791
_d1303791