000 00553nam a2200181Ia 4500
005 20250326144822.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:512 P2
_qFMSL
100 _aBrown S
_9152081
245 0 _aPerformance driven CRM : how to make your customer realationship management vision a reality
_cBrown S; Gulycz M
260 _aCanada
_bCanada, Wiley
_c2002
300 _a272p
942 _cTB
_hX:512 P2
999 _c1305186
_d1305186