000 00494nam a2200169Ia 4500
005 20250326145137.0
008 250326s9999 xx 000 0 und d
037 _aTextbook
040 _aFMSL
_beng
_cFMSL
041 _aeng
_2eng
084 _aX:51 P4
_qFMSL
100 _aChadha R
_9748194
245 0 _aTaking the call:aspirant's guide to call centers
_cChadha R
260 _aNew Delhi
_bNew Delhi, Tata McGraw Hill
_c2004
942 _cTB
_hX:51 P4
999 _c1306525
_d1306525