000			01610nam a2200241 4500
005			20250617110541.0
008			250617b |||||||| |||| 00| 0 eng d
020			_a9798886131079
040			_aCSL _cCSL
041			_2eng _aeng
084			_aB2T0bX:89Q8 R5 _qCSL
100			_aPopov, Ivan _eauthor. _9812974
245			_aQuality Management Essentials
260			_aLondon: _bWorld Scientific, _c2025.
300			_axxii, 191p. _b: ill. _c; 23 cm.
500			_aIncludes Appendices, references and index
520			_aA product's design is based on what customers want and how much they are willing to pay for it determines its quality. The production process is supposed to achieve the required quality. Due to the natural process variation the quality of a product or service varies. Thus, quality can be defined as fitness for intended use or, in other words, how well the product performs its intended function. It is a written or unwritten commitment to a known or unknown consumer in the market. Quality management ensures that a product or service is fit for its purpose. It has three main components: quality planning, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to maintain it. Quality management, therefore, uses quality control tools to achieve more consistent quality.
650			_aTotal quality management _9453530
650			_aQuality control
650			_aIndustrial management
650			_aQuality assurance _9812975
942			_2CC _n0 _cTEXL _hB2T0bX:89Q8 R5
999			_c1431784 _d1431784