000 00635nam a2200253Ia 4500
005 20260121153758.0
008 008 260114s9999 xx 000 0 eng d
020 _a9781315704883
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aNicholas C Robertson Jr; Jerry Fjermestad
_9999007
245 0 _aElectronic Customer Relationship Management
260 _bTaylor and Francis
260 _c2006
856 _uhttp://www.taylorfrancis.com/books/9781315704883
942 _cEBOOK
999 _c1565828
_d1565828