000 00643nam a2200265Ia 4500
005 20260121170525.0
008 008 260114s9999 xx 000 0 eng d
020 _a9783662553817
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aV. Kumar, Werner Reinartz
_91064938
245 0 _aCustomer Relationship Management
260 _bSpringer
260 _bSpringer
260 _c2018
856 _uhttps://link.springer.com/openurl?genre=book&isbn=978-3-662-55381-7
942 _cEBOOK
999 _c1630668
_d1630668