000 00930 a2200289 4500
005 20260306121632.0
008 260306b |||||||| |||| 00| 0 eng d
020 _a978-93-6444-955-7
037 _cTB
040 _aCRL
_cCRL
041 _2eng
_aeng
084 _aX:51 R6
_qCRL
100 _aZeithaml, Valarie A.
_91113158
245 _aServices marketing:
_bintegrating customer focus across the firm
250 _a8
260 _aChennai, India:
_bMc Graw Hill,
_c2025.
300 _axxxii,615p.
365 _b1025
_cINR
650 _aMarketing
650 _aEconomics
700 _aBitner, Mary Jo
_eAuthor
_91123649
700 _aGremler, Dwayne D.
_eAuthor
_91123650
700 _aMende, Martin
_eAuthor
_91123651
700 _aShainesh, S.
_eAuthor
_91123652
942 _cTB
_2CC
_e8th
_hX:51 R6
999 _c1678490
_d1678490