000 00727nam a2200289Ia 4500
005 20260324115146.0
008 008 260324s9999 xx 000 0 eng d
020 _a9780429328091
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aDaniel Lafrenière
_91153585
245 0 _aDelivering Fantastic Customer Experience
245 0 _bHow to Turn Customer Satisfaction Into Customer Relationships
260 _bTaylor and Francis
260 _c2019
365 _a
365 _b99.99
856 _uhttp://www.taylorfrancis.com/books/9780429328091
942 _cEBOOK
999 _c1744264
_d1744264