000 00682nam a2200289Ia 4500
005 20260324120330.0
008 008 260324s9999 xx 000 0 eng d
020 _a9780429255885
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aLance B. Coleman Sr.
_91158151
245 4 _aThe Customer-Driven Organization
245 0 _bEmploying the Kano Model
260 _bTaylor and Francis
260 _c2015
365 _a
365 _b290
856 _uhttp://www.taylorfrancis.com/books/9780429255885
942 _cEBOOK
999 _c1749625
_d1749625