000 00794nam a2200289Ia 4500
005 20260324122050.0
008 008 260324s9999 xx 000 0 eng d
020 _a9780429254611
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aRhonda Dishongh; Gregory D. Erickson; Qaalfa Dibeehi; Kalina Janevska
_91164973
245 0 _aAchieving Patient (aka Customer) Experience Excellence
245 0 _bLessons From a Successful Cultural Transformation in a Hospital
260 _bTaylor and Francis
260 _c2013
365 _a
365 _b58.99
856 _uhttp://www.taylorfrancis.com/books/9780429254611
942 _cEBOOK
999 _c1757448
_d1757448