000 00671nam a2200277Ia 4500
005 20260324123129.0
008 008 260324s9999 xx 000 0 eng d
020 _a9780429065156
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aLouis E. Freund; James C. Spohrer
_91169140
245 0 _aAdvances in the Human Side of Service Engineering
260 _bTaylor and Francis
260 _c2012
365 _a
365 _b340
856 _uhttp://www.taylorfrancis.com/books/9780429065156
942 _cEBOOK
999 _c1762397
_d1762397