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020 _a9788178846781 (hbd)
024 _a125267
037 _b375, 15/03/2011, N R Book Distributors
037 _cTextbook
040 _aCSL
_beng
_cCSL
041 _aeng
082 _aB2TOb8, Q1 TOR
100 _aSingh Yoginder
245 0 _aManaging customer relationship:codes and guidelines
260 _aNew Delhi
_bCyber Tech Publications
_c2011
300 _a272p.
_ccm.
500 _aBibliography 270p.; Index 271-272p.
650 _a Customer relations
650 _a Cutomer services
650 _a Public relations
650 _a Relation marketing
650 _aOperational Research
942 _hB2TOb8, Q1 TOR
_cTB
_2CC
999 _c17656
_d17656