| 000 | 00656nam a2200277Ia 4500 | ||
|---|---|---|---|
| 005 | 20260324130533.0 | ||
| 008 | 008 260324s9999 xx 000 0 eng d | ||
| 020 | _a9780080914640 | ||
| 037 | _aEBOOK | ||
| 040 | _aCRL | ||
| 040 | _beng | ||
| 040 | _cCRL | ||
| 041 | _2eng | ||
| 041 | _aeng | ||
| 084 | _qCRL | ||
| 100 |
_a Institute of Leadership & Management _91181654 |
||
| 245 | 0 | _aProviding Quality to Customers | |
| 260 | _bTaylor and Francis | ||
| 260 | _c2007 | ||
| 365 | _a | ||
| 365 | _b185 | ||
| 856 | _uhttp://www.taylorfrancis.com/books/9780080914640 | ||
| 942 | _cEBOOK | ||
| 999 |
_c1778403 _d1778403 |
||