000 00720nam a2200289Ia 4500
005 20260324134012.0
008 008 260324s9999 xx 000 0 eng d
020 _a9780429079603
037 _aEBOOK
040 _aCRL
040 _beng
040 _cCRL
041 _2eng
041 _aeng
084 _qCRL
100 _aJoe Fleischer
_91195205
245 4 _aThe Complete Guide to Customer Support
245 0 _bHow to Turn Technical Assistance Into a Profitable Relationship
260 _bTaylor and Francis
260 _c2002
365 _a
365 _b340
856 _uhttp://www.taylorfrancis.com/books/9780429079603
942 _cEBOOK
999 _c1794825
_d1794825