| 000 | 00716nam a2200289Ia 4500 | ||
|---|---|---|---|
| 005 | 20260324134451.0 | ||
| 008 | 008 260324s9999 xx 000 0 eng d | ||
| 020 | _a9781315195810 | ||
| 037 | _aEBOOK | ||
| 040 | _aCRL | ||
| 040 | _beng | ||
| 040 | _cCRL | ||
| 041 | _2eng | ||
| 041 | _aeng | ||
| 084 | _qCRL | ||
| 100 |
_aKaren A. Shire; Ursula Holtgrewe; Christian Kerst _91196920 |
||
| 245 | 0 | _aRe-organising Service Work | |
| 245 | 0 | _bCall Centres in Germany and Britain | |
| 260 | _bTaylor and Francis | ||
| 260 | _c2002 | ||
| 365 | _a | ||
| 365 | _b180 | ||
| 856 | _uhttp://www.taylorfrancis.com/books/9781315195810 | ||
| 942 | _cEBOOK | ||
| 999 |
_c1797056 _d1797056 |
||