| 000 | 00953nam a2200289Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20220912150307.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220909b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0873894357 (hbd) | ||
| 024 | _a6828 | ||
| 037 | _bAffiliated, | ||
| 037 | _cTextual | ||
| 040 |
_aCSL _beng _cCSL |
||
| 041 | _aeng | ||
| 082 | _aB2T0b8B, P0 | ||
| 100 | _aAllen Derek R | ||
| 245 | 0 | _aAnalysis of customer satisfaction data: a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research | |
| 260 |
_aWisconsin _bASQ Quality Press _c2000 |
||
| 300 | _axvii,243p | ||
| 500 | _aAppendix 203-214p; Glossary 215-229p; Bibliography 231-234p; Index 235-243p | ||
| 650 | _aConsumer satisfaction | ||
| 700 | _a Rao T R | ||
| 942 |
_hB2T0b8B, P0 _cTEXL _2CC |
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| 999 |
_c44159 _d44159 |
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