| 000 | 00977nam a2200313Ia 4500 | ||
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| 003 | OSt | ||
| 005 | 20220912150338.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220909b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0873895851 (hbd) | ||
| 024 | _a12532 | ||
| 037 | _b10272, 09/07/2004, Govinda Book House | ||
| 037 | _cTextual | ||
| 040 |
_aCSL _beng _cCSL |
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| 041 | _aeng | ||
| 082 | _aB2T0b8BE, P3 TB | ||
| 100 | _aFisher Caroline M | ||
| 245 | 0 | _aDeveloping new services: incorporating the voice o | |
| 260 |
_aMilwaukee _bASQ Quality Press _c2003 |
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| 300 |
_axvi,216p. _ccm. |
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| 500 |
_aAppendix A-I, 181-208p. _ccm.; Bibliographical refere |
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| 650 | _a Operational Research | ||
| 650 | _a Service industr | ||
| 650 | _aMathematics | ||
| 700 | _a Schutta James T | ||
| 942 |
_hB2T0b8BE, P3 TB _cTEXL _2CC |
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| 999 |
_c45447 _d45447 |
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