000 01069nam a2200337Ia 4500
003 OSt
005 20220912150359.0
006 a|||||r|||| 00| 0
007 ta
008 220909b |||||||| |||| 00| 0 eng d
020 _a0471681512 (hbd)
024 _a18012
037 _b1221, 27/03/2006, The Book Seller
037 _cTextbook
040 _aCSL
_beng
_cCSL
041 _aeng
082 _aB2T0b89Q8, P6 TB
100 _aPlaster Gary A
245 0 _aBeyond six sigma: Profitable growth through customer value creation
260 _aNew Jarsey
_b John Wiley & Sons
_c2006
300 _axvi, 303p.
_ccm.
500 _aAppendix 197-240p.
_ccm.; Index 289-303p.
_ccm.
650 _a Customer relations
650 _a Marketing
650 _a Organizational effectiveness
650 _a Total quality management
650 _aOperational Research
700 _a Alderman Jerry D
942 _hB2T0b89Q8, P6 TB
_cTB
_2CC
999 _c46211
_d46211