000 00827nam a2200265Ia 4500
003 OSt
005 20220925171110.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a3540669426
037 _cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:51-8, P0
100 _aHansen Ursula
_9238416
245 0 _aRelationship marketing
_b Gaining competitive advantage through customer satisfaction
260 _aBerlin
_bSpringer
_c2000
300 _avii, 459p
_ccm.
500 _aBibliography chapterwise
650 _aMarketing Management
_9233388
700 _a Henning-Thurav Thorsten Ed.
_9238417
942 _hX:51-8, P0
_cGB
_2CC
999 _c481702
_d481702