| 000 | 00733nam a2200265Ia 4500 | ||
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| 003 | OSt | ||
| 005 | 20220925184848.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 020 | _a056608595X | ||
| 037 | _cGeneral Book | ||
| 040 |
_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
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| 082 | _aX:1:(S:44), P3 | ||
| 100 |
_aHill Nigel, and others _9231801 |
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| 245 | 0 | _aHow to measure customer satisfaction | |
| 250 | _a2 | ||
| 260 |
_aAldershot _bGower _c2003 |
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| 300 |
_avii,151p _ccm. |
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| 500 | _aAppendix: P 125-145 | ||
| 650 |
_aCosumption Economics _9231802 |
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| 942 |
_hX:1:(S:44), P3 _cGB _2CC |
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| 999 |
_c509072 _d509072 |
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