| 000 | 00859nam a2200265Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20220925192054.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 020 |
_a9781422140277 _c199.00 |
||
| 037 |
_b101, 05/03/2018, Kiran Book Service _cGeneral Book |
||
| 040 |
_aRTL _cRTL _beng |
||
| 041 |
_2eng _aeng |
||
| 082 | _aX:511, P9 | ||
| 100 |
_aPINE B Joseph _9243798 |
||
| 245 | 0 | _aDo you want to keep your customers forever ? | |
| 260 |
_aBoston _bHarvard Business Review Press _c2009 |
||
| 300 |
_av, 85p _ccm. |
||
| 500 | _aBibliography chapterwise | ||
| 700 |
_a PEPPERS Don _9243799 |
||
| 700 |
_a ROGERS Martha _9243800 |
||
| 942 |
_hX:511, P9 _cGB _2CC |
||
| 999 |
_c520850 _d520850 |
||