000 00833nam a2200289Ia 4500
003 OSt
005 20220912150710.0
006 a|||||r|||| 00| 0
007 ta
008 220909b |||||||| |||| 00| 0 eng d
020 _a0789506947 (pbk)
024 _a6743
037 _bNarosa,
037 _cTextual
040 _aCSL
_beng
_cCSL
041 _aeng
082 _aB2T0b89Q8, N8
100 _aHeizer Jay H
245 0 _aCases in total quality management: manufacturing and services
260 _aCincinnati
_bSouth-Western College Publishing
_c1998
300 _axiii, 238p.
_ccm.
500 _aAppendix A-J, 219-238p.
_ccm.
650 _aTotal quality management
700 _a Nathan Jay
942 _hB2T0b89Q8, N8
_cTEXL
_2CC
999 _c52912
_d52912