| 000 | 00684nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20220925195923.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 037 | _cGeneral Book | ||
| 040 |
_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
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| 082 | _aX9(Y):8, M4 | ||
| 100 |
_aNormann Richard _9255905 |
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| 245 | 0 |
_aService management _b Strategy and leadership in service bussiness |
|
| 260 |
_aChichester _bJohn Wiley & Sons England _c1984 |
||
| 300 |
_axii, 143p. Bib p. 139-40 _ccm. |
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| 650 | _aService Industry | ||
| 942 |
_hX9(Y):8, M4 _cGB _2CC |
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| 999 |
_c534734 _d534734 |
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