000 00737nam a2200253Ia 4500
003 OSt
005 20220925204004.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
037 _cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX9(Y):51, N7
100 _aHoffman K Douglas
_9267501
245 0 _aEssentials of sevices marketing
260 _aFortworth
_bDryden Press
_c1997
300 _axxi,505p.
_ccm.
490 _aDryden Press Series In Marketing
650 _aService Industry
700 _a Bateson John E G
_9267502
942 _hX9(Y):51, N7
_cGB
_2CC
999 _c548279
_d548279