000 00687nam a2200217Ia 4500
003 OSt
005 20260327124502.0
008 220923b |||||||| |||| 00| 0 eng d
020 _a9780712655231
037 _cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
084 _aX:8N92 , N1
_qRTL
100 _aURY William
_9288558
245 0 _aGetting past no : Negotiating with difficult people.
260 _aLondon
_bRandom House
_c1991
300 _a161 p.
_bIncludes bibliographical references and index
650 _aCommerce
942 _hX:8N92 , N1
_cGB
_2CC
999 _c578150
_d578150